Your information

Privacy policy

Effective October 26, 2026

Keryx (also called LaunchOps in parts of the service) helps you research products, create advertising, plan growth, research Instagram opportunities, and manage campaigns. This policy covers keryxmarketing.com, our dashboard, and the services we operate. Questions or privacy requests can be sent to hello@keryxmarketing.com.

Information we collect

How we use information

We use this information to operate your account, research the products you identify, prepare growth plans and Instagram suggestions, save your activity, generate and revise creative, carry out authorized campaign actions, display results, process payments, provide support, and protect and improve the service. Creating creative does not itself authorize publishing an ad or spending an advertising budget.

AI and service providers

Product context, selected images, creative instructions, relevant campaign context, and public or supplied Instagram post context may be sent to AI providers, including OpenAI and Anthropic, to research, generate, review, and improve creative, plans, or growth suggestions. We retain generation records, which can include prompts, model responses, and source material, to save your work and investigate errors. Avoid submitting sensitive personal information that is unnecessary for these tasks.

We use service providers for hosting and storage (including Amazon Web Services), authentication, AI processing, payments (Stripe), and communications. They receive information needed to perform those services. When you authorize advertising or publishing, the selected platform receives the creative, destination, campaign settings, and other information needed to carry out that action. Published ads and their public advertiser identity may be visible to others.

We do not sell your personal information. We may disclose information when necessary to comply with law, respond to lawful requests, protect rights and safety, or investigate fraud or abuse.

Connected AI apps and API clients

When you connect an AI app or API client, you authorize access to the Keryx workspace and permissions shown during browser sign-in. The client can receive the account, product, creative and campaign-result information requested through those permissions, including saved text and short-lived links to selected media. Creative writes use your existing Keryx credit. The connection cannot launch campaigns or fund advertising.

Keryx receives the tool inputs the client sends, such as product links, selected creative identifiers and your creative direction; it does not request your full chat history. We record connection and request identifiers, operation outcomes and errors through the same service diagnostics used by the dashboard. AI generation records and retention follow the sections above and below. The connected app processes information it receives under its own privacy policy. The embedded creative preview reads selected saved work and does not include advertising or analytics trackers.

Remove a connected app from Connections in your Keryx account to stop future access through that authorization. Disconnecting does not delete saved work, billing or diagnostic records, or copies already received by the client. Contact us using the address below to request deletion or other privacy assistance.

Website and product analytics

We use Google Analytics to understand how visitors find Keryx, which pages and examples they use, whether new accounts are confirmed, and whether product actions lead to saved work and accepted campaign launches. We also measure accepted Organic preparation requests, available suggestions, and recorded activity. Analytics starts automatically and uses cookies and similar storage, browser and session identifiers, referral and campaign categories, and an opaque account identifier after sign-in. We do not send your email, creative prompts, artwork, product links, Instagram handles or post text, payment details, or authentication credentials in our analytics events.

We keep acquisition context for 30 days and configure Google Analytics user and event data retention to 14 months. We do not enable Google Signals, advertising personalization, or remarketing for this measurement. See how Google uses information from sites and apps that use its services. Browser privacy controls and the Google Analytics opt-out add-on can limit collection.

Measuring Keryx advertising

When enabled for Keryx's own advertising, native Google Ads conversion tracking measures confirmed registrations on the first authenticated return to Add Product. It reuses our Google tag and its browser and ad-click cookies to connect an ad visit with that registration. The event contains an opaque registration receipt for deduplication and fixed page information, not your email, Keryx account identifier, product details or payment information. We do not enable enhanced conversions or advertising personalization. This measurement is separate from GA4 reporting; browser privacy controls and ad blockers can limit it.

When enabled for Keryx’s own advertising, Meta Pixel measures visits to our public product pages and confirmed registrations reported from Add Product after sign-in. It uses browser and ad-click identifiers, cookies, page information, and technical connection information to help measure advertising. A registration event includes an opaque event identifier; it does not include your email or Keryx account identifier. We disable automatic event detection and advanced matching and do not place this measurement on authentication callbacks or private product pages. Browser privacy controls and ad blockers can limit collection. See Meta’s privacy policy for how Meta uses information it receives.

Google account and Google Ads data

When an authorized operator connects a Google account for advertising management, Keryx uses Google authorization credentials to access the permitted Google Ads accounts. This can include account identifiers and settings, account relationships, campaigns, ads, assets, budgets, status, and reporting metrics. We use and store this data to provide the advertising management, monitoring, and reporting features you request. A Keryx-managed campaign can use Keryx's authorized connection without requiring you to connect a personal Google account.

We do not request access to Gmail messages, personal Google Drive files, or Google contacts for these advertising features. We do not sell Google user data or use it to train general-purpose AI models. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements where applicable.

You can revoke a connection you authorized through your Google Account connections or contact us for help removing stored connection data. Revoking access stops future access through that authorization; it does not automatically delete records already stored or stop ads already running at Google. Contact us or use the campaign's pause controls if you also want to stop a campaign.

Storage, security, and retention

We use access controls, encrypted connections, and managed storage and credential services to protect information. No system can guarantee absolute security. Our service and providers may process information in the United States and other countries where they operate.

We retain account information and saved work to provide the service, and may retain transaction, approval, campaign, security, and audit records to resolve disputes, prevent misuse, and meet legal obligations. Archiving a product is not deletion. Deleting a product does not delete your account or all related records: billing, approval, creative history, diagnostic, job, audit, and backup records can remain. Advertising platforms and payment providers retain their own records under their policies.

Your choices and requests

You can update product details and manage saved work in the dashboard. To request access to, correction of, or deletion of personal information, or to close your account, email hello@keryxmarketing.com. We may need to verify that the request concerns your account. Depending on where you live, you may have additional rights to receive a copy of your information or object to or restrict its processing. We will review requests under applicable law and explain any information we need to retain.

Keryx is intended for people managing products and businesses, not for children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and address it.

Changes to this policy

We may update this policy as the service changes. We will publish the updated version here with its effective date and provide additional notice when required.

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